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GDPR Rights and Information

The General Data Protection Regulation (GDPR) gives you specific rights regarding your personal data. This page explains your rights and how to exercise them with DigitalEu Pro.

Data Controller Information

Data Controller: DigitalEu Pro
Address: 103 Grosvenor Street, London, L1A 2BC, United Kingdom
Email: support@digitaleupro.com
Data Protection Contact: info@digitaleupro.com

Your GDPR Rights

Right to Access

You can request a copy of all personal data we hold about you, including how we use it and who we share it with.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it's no longer necessary for the original purpose.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You can request that we transfer your personal data to another organization or provide it to you in a structured format.

Right to Object

You can object to our processing of your personal data in certain circumstances, particularly for direct marketing purposes.

How to Exercise Your Rights

To exercise any of your GDPR rights, please use the form below or contact us directly:

GDPR Rights Request Form

Response Timeframes

We will respond to your GDPR rights requests within one month of receiving your request. In complex cases, we may extend this period by up to two additional months and will inform you of any delay.

Cookie Management

You can manage your cookie preferences at any time:

  • Browser Settings: Most browsers allow you to control cookies through their settings
  • Opt-out Tools: You can opt out of Google Analytics tracking
  • Cookie Consent: You can change your cookie preferences using our consent tool

Withdrawing Consent

Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. This includes:

  • Marketing communications
  • Cookie consent
  • Data processing for specific purposes

To withdraw consent, you can:

  • Use the unsubscribe link in our emails
  • Contact us using the form above
  • Email us directly at support@digitaleupro.com

Data Processing Legal Bases

We process your personal data under the following legal bases:

  • Consent: When you explicitly agree to data processing
  • Contract: To fulfill our contractual obligations
  • Legitimate Interest: For business operations and improvements
  • Legal Obligation: To comply with applicable laws

Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • Binding Corporate Rules
  • Certification schemes

Complaints

If you are not satisfied with how we handle your personal data or your GDPR rights request, you have the right to lodge a complaint with:

  • UK: Information Commissioner's Office (ICO)
  • EU: Your local data protection authority

Contact Information

For all GDPR-related inquiries and requests:

  • Email: support@digitaleupro.com
  • Alternative Email: info@digitaleupro.com
  • Address: 103 Grosvenor Street, London, L1A 2BC, United Kingdom

We are committed to protecting your privacy and ensuring compliance with GDPR requirements. If you have any questions about your rights or our data practices, please don't hesitate to contact us.